FAQ

Each handmade item is carefully crafted to order. Processing times typically range from 3–7 business days, depending on product type and order volume. Custom or bulk orders may take slightly longer.

Yes! We offer shipping throughout the United States.

🚚 U.S. Orders:
- Processing: 3–5 business days
- Estimated Delivery: 3–7 business days after shipment
- All orders include tracking details once shipped.

Free shipping may be available during special promotions.

Yes! We currently offer international shipping to most countries. Shipping rates are calculated at checkout based on your location and package weight.

✈️ International Orders:
- Processing Time: 3–7 business days
- Estimated Delivery: 2–4 weeks depending on location
- Customs fees or import taxes (if any) are the buyer’s responsibility.

We want you to love your order!

💕 Returns & Exchanges:
- Accepted within 7 days of delivery for non-custom items
- Item must be unused and in original condition

❌ Custom or personalized items cannot be returned unless damaged or defective. Please contact us within 48 hours of delivery if there’s an issue with your order. We will do our best to make it right.

Each creation is unique and should be handled with care:

• Keep resin and polymer clay jewelry away from heat and direct sunlight.
• Avoid contact with water, lotions, or perfumes.
• Clean gently with a soft, dry cloth — do not submerge.
• Store in a cool, dry place when not in use.

Following these simple steps helps preserve your handmade piece’s beauty and durability. For more detailed care information, please visit our Care Instructions page.